Shipping & Returns

By creating an account with our store you will be able to move through the checkout process faster, store your delivery address, view and track your orders in your account and more.

Shipping

All orders will be despatched no later than working 3 days after payment providing the items are in stock. Delivery details are below, items and sizes of our furniture and rugs are not kept in stock and therefore take a little longer to deliver but we will advise on order placement. If there are any issues with your order or if the delivery time is expected to be extended, Mia Bella Casa Limited will notify you with an expected delivery date. You will also be notified if a product is out of stock and when to expect delivery. Bank holidays and weekends are not counted as working days. Mia Bella Casa Limited cannot accept any liability for postal issues or delays.

All parcels are sent via Royal Mail post, Parcel Force or FedEx courier service.

Post and Packaging costs:

Standard Delivery - UK mainland only. Allow 3 - 5 working days

Orders up to the value of £15.00  -  £3.99

Orders from £15.01 up to the value of £60.00  -  £5.99

Orders from £60.01 up to the value of £100.00 -  £7.99

Orders over £100.00 - £9.99

Next Day - UK mainland only. Order by 10.00am the previous day to recive delivery next day.

Orders up to the value of £20.00 - £9.99

Orders from £20.01 up to the value of £40.00 - £12.99

Orders from £40.01 up to the value of £60.00 - £13.99

Orders from £60.01 up to the value of £100.00 - £16.99

Orders from £100.01 up to the value of £200.00 - £19.99

Orders over £200.01 - £23.99

Saturday Delivery - UK mainland only. Ensures delivery on the next availble Saturday

Orders up to the value of £60.00 - £21.99

Orders from £60.01 up to the value of £100.00 - £23.99

Orders from £100.01 up to the value of £200.00 - £25.99

Orders over £200.01 - £25.99

UK Non Mainland and Europe

Please contact us for delivery costs we can find the best possible rate using a reputable courier.

Rest of the World

Please contact us for delivery costs.

We always use a signed for service for both parties assurance. If the delivery goes missing then it is possible to trace or gain compensation. If you require a non-signed for service then please let us know in writing. If you choose this method then you take the risk if the goods go missing.

Please contact us if there are delivery requirments that are not covered and we will be happy to help. There is also an option to obtain a quote online once you have finished updating your shopping basket.

Cancellation and Returns Policy

You have the legal right to cancel your order within seven days of placing it, but if the products have already been despatched and are being or have been delivered to you it is your responsibility to return them in the appropriate condition or you may not be liable for a refund.

Items can also be returned within seven working days for refund or exchange. They must be returned in the condition in which they left Mia Bella Casa Limited. Postage and packaging costs are not refundable unless the item is faulty in which case Mia Bella Casa Limited will pay postage, packaging and refund or exchange your purchase. Please return any items in the original packaging to Mia Bella Casa Limited, 2 Churchill Court, The Street, Rustington, West Sussex, BN16 3DA.

Please ensure that you contact Mia Bella Casa Limited either by using our contact us form or phone 01903 786999 and await confirmation before returning any items.

Shopping basket
You have no items in your shopping basket.